Free Ground Shipping on Orders Over $99 -- save 5% on your entire order using coupon fiveoff2017(855) 827-3700

Shipping Policy

DirectSinks offers Free Ground Shipping on all orders placed over $100 within the Continental U.S. Some exclusions apply.

This offer includes all products, even those that need to be shipped LTL.  We do not offer free UPS ground shipping to those orders being shipped to Alaska, Hawaii, and Puerto Rico. All orders outside the Continental U.S. are subject to international shipping rates, duties, taxes and brokerage fees that are the sole responsibility of the buyer. DirectSinks.com IS NOT responsible for any shipping costs or additional charges for orders outside of the Continental U.S.

To get an accurate shipping quote, please add your desired products to your shopping cart, and enter in your zip code. It will immediately offer you all of our UPS shipping options and charges.  

Expedited Shipping Services are available including Next Day, 2-Day, 3-Day Services. DirectSinks will not be liable for expedited shipping charges due to delays in order lead times. Expedited shipping services are offered only to speed up the transit time. We have no control over the in-house time of an order (the time prior to shipment) and do not guarantee or promise delivery dates, which is why we request that our customers plan ahead and place timely orders that allow for both in-house and transit time. Lead times that are stated on the product pages represent the average times for manufacturers to ship their products and are not to be taken as a guarantee. Instead, they should be used as a guideline for estimating lead times.

 If you have any further questions, please contact our customer service team toll free at 1-855-827-3700, e-mail us at [email protected]. We are available Monday through Friday from 8:30a.m.- 5p.m. EST.

 

Yes! We ship to Canada!

All DirectSinks.com products Can Be Shipped To Canada

DirectSinks.com offers competitive shipping rates on all our products to Canada to ensure our customers a friendly, and convenience shopping experience.

Shipping costs, custom costs, and brokerage fees on all orders being shipped outside the Continental U.S. are the buyer’s responsibility. Brokerage fees and customs costs can either be paid directly to the carrier OR will be added to the total cost of the order after delivery. Please note, due to recent changes under the Special Import Measures Act (SIMA), most “stamped” stainless steel sinks shipped to Canada will be subject to the provisional duties in the amount of 74.5% of the purchase price. We sincerely apologize for the inconvenience and appreciate your understanding in this matter. Should you have any questions regarding this matter, please contact your local customs authorities for further information.

To receive an estimate for the shipping rate on your order outside the Continental U.S., call our customer service help line at 1-855-827-3700, or e-mail us at [email protected] Monday through Friday from 8:30 a.m.- 5p.m. EST.

 

No Sales Tax

DirectSinks.com will only collect sales tax to orders being shipped to the state of New York.  This offer excludes certain products: 

Dawn Kitchen & Bath Products and Huntington Brass orders with a shipping address in the state of California must pay the imposed 9% state tax.  Hardware Resource products with a shipping address in the state of Pennsylvania must pay the imposed 6% state tax.

For an accurate total, be sure to add your desired products to your shopping cart, and enter in the shipping zip code to see if your items are eligible for NO SALES TAX.